To be honest, I've always been one to do my own repairs, and have been skeptical of repair shops. So, I'm always hesitant to take my car to someone else for repair.
With Honest-1, I don't have this concern. Every time I've worked with them, I've never felt like I was being "taken advantage of" - I've always felt like they live up to their name. They are always up-front with me about what to expect, and do a GREAT job of communicating with me along the way. (Many places go dark and you have to keep calling them to find out what is going on! Not Honest-1.)
The staff is always willing to work *with me* on repair options and pros/cons, which I love. Even though they are the experts, they are willing to include me in that process.
I would definitely recommend Honest-1 (and do!)