Ive been to Honest 1 Auto 3 times now to get my oil changed, and my transmission drained. Had a great experience everytime...fairly priced, I think...even though someone told me that they wanted too much for my drive belt..I guess ill have to do some research, but all in all I like them. Wont go to anyone else. OH, the only thing that I can think of as a negative, is when they rotated my tires, they didnt align the plug up with the rim, and I had to take it off to put air in my tires...minor stuff, but me being a girl they should be a little more careful with things like that..:) No biggie.