Roswell, GA Auto Repair

Honest-1 Auto Care
(678) 974-0653updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
5

Quick, honest, and affordable. Straightforward employees who are courteous & personable. They understand that there is much more to customer service than up selling.

Thanks Cassie! We will never upsell you something that your car doesn't need. In fact, we may recommend certain services - but we will never push, prod or scare!

- Honest-1 Auto Care Roswell
5

The technicians and shop personnel are always friendly and do great work when I come in. Special thanks to Jordan and Matt for today's service.

Thanks Brett! Always great to see you and I'll pass on your thanks to Matt and Jordan.

- Honest-1 Auto Care Roswell
5

Very grateful to have stumbled upon our Valpak coupons before heading to an Oil Change. Jiffy Lube had quoted my daughter $40.00 for a standard oil change. They impressed her with "perks" that included vacuuming her car. $40.00??? No thanks! We received amazing service at Honest-1! True to their name. I was sure to get the clerks name, Conrad; and took a handful of cards to give to my friends. I was very impressed with the guidance I received, considering future work needed (tires, and brake pads ) and the "no pressure" advise I received. I have been to many places looking for honest, affordable work. I finally found it! I loved this place and hope and pray it stays where it is so that I can support their business and tell more friends about it. THANK YOU!

Lilly - thank you SO MUCH for your kind words! I always appreciate feedback (good and bad) from customers - but especially from a new customer. Regarding that $40 "standard" oil change you mention, that is actually their price for a "conventional" oil change. They will then upsell you to a "semi-synthetic blend" oil change which will cost you about $60. Our semi-synthetic blend oil change is about $20. They will be faster. We will be better and a whole lot more affordable!

- Honest-1 Auto Care Roswell
5

Each time I have taken my vehicle into Honest-1 I have always felt like they have recommended the most effective strategy for me. I have probably spent less money than I had originally thought I would need to each time because they do a great job telling me whether or not a fix is worth the price I am going to have to pay for it. The work they do is always stellar and I've never had to go back to fix something that they had fixed earlier. I will always use Honest-1 for my vehicle maintenance as long as they are around!

Thanks Steve!! We have a lot of policies that guide how we do business. One of them is "We will tell you what your car needs today, and what can wait for later." We live by that policy and several others!! Thanks for noticing and sharing!

- Honest-1 Auto Care Roswell
5

This is the BEST automotive shop I've ever visited. ... They really stand behind their name HONEST people and very helpful. .. I absolutely LOVE them!

Thanks Tiffany!

- Honest-1 Auto Care Roswell
5

Great service and fair price from very polite and helpful people.

Thanks Susan!!

- Honest-1 Auto Care Roswell
5

As a software engineer, I recognize technical competency and attention to detail, and the people at Honest-1 are some of the best. They have a genuine interest in what your vehicle needs, they thoroughly investigate and understand the problem, and then patiently explaining everything involved. It is rare to find a business that is both technically competent and has good communication with the customer, and Honest-1 does both very well. I am new to the area and I am very, very happy to have found a great place to take my car.

Thanks Rob! I work really, really hard to fine the right people to work at Honest-1. Number 1 - I want honest, decent, hard working employees. Number 2 - I want people that can talk to my customers. I want every single employee - even my most entry level associate - to be perfectly comfortable talking and explaining things to customers. Finally - I want those technical skills. Without skill number 1 and 2, technical skills are not valuable to me.

- Honest-1 Auto Care Roswell
4

I saw their shuttle bus while I was a lunch. I called to inquire about the services that they offered. They were very informative, they were able to fit me in on my lunch break. FAST, EFFICIENT, FRIENDLY, EXCELLENT CUSTOMER SERVICE. AND VERY KNOWLEDGEABLE.

Thanks Dilandra! I'm glad to hear that my shuttle vehicle is helping me attract new customers! I'm even more glad to hear that our great service and staff will keep you coming back!

- Honest-1 Auto Care Roswell
5

It is nice to not worry about where you need to bring your car in for repair when you have Honest 1 by your side. The guys at the shop are all great and really know what they are doing? Thanks for always being there!

Thanks David! You are one of my favorite "types" of customers. What I mean is, we made a mistake on one of your cars. A few weeks later, you had a problem and brought the car back in. Clearly the issue you were having was related to an honest oversight on our part. We fixed the problem and got you back on the road quickly. We want all of our customer to like us and every single repair to be perfect! Occasionally, however, we make mistakes or a part goes bad. We guarantee our work with a 3 year/36,000 mile nationwide warranty. We stand behind our work and we will make every situation right on those rare instances when something isn't perfect! Thanks again for your business and feedback.

- Honest-1 Auto Care Roswell
5

Fast Service as always. Always lets us know what is recommended but also what recommended services are coming up in the future. BUT, we are grateful that they will tell us what we need to have done and what we really don't need to do or what can wait.

Thanks BT!

- Honest-1 Auto Care Roswell
Honest-1 Auto Care Roswell is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Roswell (770) 876-6956 if you have any issues in accessing any area of our website.