Roswell, GA Auto Repair

Honest-1 Auto Care
(770) 876-6956updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
5

Each time I have taken my vehicle into Honest-1 I have always felt like they have recommended the most effective strategy for me. I have probably spent less money than I had originally thought I would need to each time because they do a great job telling me whether or not a fix is worth the price I am going to have to pay for it. The work they do is always stellar and I've never had to go back to fix something that they had fixed earlier. I will always use Honest-1 for my vehicle maintenance as long as they are around!

Thanks Steve!! We have a lot of policies that guide how we do business. One of them is "We will tell you what your car needs today, and what can wait for later." We live by that policy and several others!! Thanks for noticing and sharing!

- Honest-1 Auto Care Roswell
5

This is the BEST automotive shop I've ever visited. ... They really stand behind their name HONEST people and very helpful. .. I absolutely LOVE them!

Thanks Tiffany!

- Honest-1 Auto Care Roswell
5

Great service and fair price from very polite and helpful people.

Thanks Susan!!

- Honest-1 Auto Care Roswell
5

As a software engineer, I recognize technical competency and attention to detail, and the people at Honest-1 are some of the best. They have a genuine interest in what your vehicle needs, they thoroughly investigate and understand the problem, and then patiently explaining everything involved. It is rare to find a business that is both technically competent and has good communication with the customer, and Honest-1 does both very well. I am new to the area and I am very, very happy to have found a great place to take my car.

Thanks Rob! I work really, really hard to fine the right people to work at Honest-1. Number 1 - I want honest, decent, hard working employees. Number 2 - I want people that can talk to my customers. I want every single employee - even my most entry level associate - to be perfectly comfortable talking and explaining things to customers. Finally - I want those technical skills. Without skill number 1 and 2, technical skills are not valuable to me.

- Honest-1 Auto Care Roswell
4

I saw their shuttle bus while I was a lunch. I called to inquire about the services that they offered. They were very informative, they were able to fit me in on my lunch break. FAST, EFFICIENT, FRIENDLY, EXCELLENT CUSTOMER SERVICE. AND VERY KNOWLEDGEABLE.

Thanks Dilandra! I'm glad to hear that my shuttle vehicle is helping me attract new customers! I'm even more glad to hear that our great service and staff will keep you coming back!

- Honest-1 Auto Care Roswell
5

It is nice to not worry about where you need to bring your car in for repair when you have Honest 1 by your side. The guys at the shop are all great and really know what they are doing? Thanks for always being there!

Thanks David! You are one of my favorite "types" of customers. What I mean is, we made a mistake on one of your cars. A few weeks later, you had a problem and brought the car back in. Clearly the issue you were having was related to an honest oversight on our part. We fixed the problem and got you back on the road quickly. We want all of our customer to like us and every single repair to be perfect! Occasionally, however, we make mistakes or a part goes bad. We guarantee our work with a 3 year/36,000 mile nationwide warranty. We stand behind our work and we will make every situation right on those rare instances when something isn't perfect! Thanks again for your business and feedback.

- Honest-1 Auto Care Roswell
5

Fast Service as always. Always lets us know what is recommended but also what recommended services are coming up in the future. BUT, we are grateful that they will tell us what we need to have done and what we really don't need to do or what can wait.

Thanks BT!

- Honest-1 Auto Care Roswell
5

quick and efficient.

Thanks Jonathan!

- Honest-1 Auto Care Roswell
5

Great experience. First time I've ever had a "first" brake job on a car in years when I was not told the brake rotors were wore out. That was a pleasant surprise and speaks to the honestly of your shop. I will be back.

These days, most rotors will probably last for at least two sets of brake pads. (There are some exceptions to these rules.) We always measure the rotors before recommending replacement. Also, we have a state-of-the-art, top of the line on-car brake lathe. This is a very expensive machine - but it is simply the best technology available for resurfacing rotors. As cars get more sophisticated, we will continue to invest in the best technology to take care of those cars. Thanks again for your business and feedback.

- Honest-1 Auto Care Roswell
5

Honest-1 takes care of my entire families cars (5) and always do an exceptional job. I know when I take my Land Rover in for service, will be done professionally.

Thanks Joe! Always great to see you, Peg and Meghan!

- Honest-1 Auto Care Roswell
Honest-1 Auto Care Roswell is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Roswell (770) 876-6956 if you have any issues in accessing any area of our website.