They were very specific to tell me that they could not guarantee that replacing the evaporator core would fix my AC problem as they could not see any dye having leaked from it. Yet there were no indications of leaks anywhere else. They educated me thoroughly about the situation and let me make the decision. On a Saturday they completed the long repair, dropped me off and picked me up. Great service.
Thanks Alan for the kind words. Your A/C was definitely a puzzling problem! Normally a Freon leak will reveal itself by spewing dye where the leak is occurring. On the guarantee - we will absolutely guarantee that the evaporator core will be fine for 3 years or 36,000 miles. However, there may be another issue that is causing this problem that has not identified itself. In that case, we would have to make another repair.
- Honest-1 Auto Care Roswell