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Roswell, GA Auto Repair

Honest-1 Auto Care
(770) 876-6956updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
1

Took a vehicle to them for a pre-purchase vehicle inspection and they said everything looked good and I’ve had lots of issues with it so I either had a bad inspection from them or not a honest one.

Hi Tim. Please call me in the shop to discuss your concerns. We inspected a 2015 Ford-F150 with 114,000 miles on it in November of 2023. At that time - our inspection noted that the truck needed front and rear brakes, a license plate tag light bulb and front windshield wipers. Our very detailed visual inspection did not include any other issues. We also plugged in our computer and at that time there were no trouble codes in the system and all readiness monitors were clear. This means there were no current or pending codes at that time and the vehicle was ready for an emissions test. Again - this inspection was 7+ months ago on 11/10/23. Our inspection is a visual inspection and computer check. Other than the items mentioned - we did not see any other issues with this truck. Our inspection is a snapshot in time - it cannot predict the future. Please call me in the shop if you would like to discuss further.

- Honest-1 Auto Care Roswell
5

Very professional, thorough inspection of our suv, and did what they promised. Also gave advice on proper care on another vehicle of mine. Will definitely continue to do business with them!

Thank you for taking the time to share your positive experience at our business, Darryl! We are delighted to hear that you were impressed with our professional and thorough inspection of your SUV and that we were able to provide helpful advice for your other vehicle. We appreciate your support and look forward to continuing to serve you in the future. Thank you for choosing us for your auto care needs!

- Honest-1 Auto Care Roswell
5

I brought my Mustang to Honest-1 about three weeks ago on the referral of a neighbor of mine. I had spent 4 months and countless hundred dollar bills trying to fix my "engine light" issue. When I arrived Conrad suggested that I wait till "ROCKET" returns in two weeks and have him look at my car. I waited the two weeks and brought my Mustang to have the Rocket Man take a look. Boy' was I happy I did. Rocket not only diagnosed my problem, but the shop also took care of getting the Mustang emissions tested for me when I was on a trip two states away. I waited for a while to write this review. I have put nearly 400 miles on the car and it purrs like a kitten. No engine light! I previously had taken my Mustang too another shop to have it diagnosed. They failed to find the problem and added to my misery and confusion. I found Conrad to be very professional and he answered all my questions. Dennis the owner also got in on the job by driving the car to prepare for emissions test. They even took the time to put gas in the car. Simply put....if you have any issues with your vehicle, take it to this shop. I am 100% confident that they will take great care of you and your car. Thanks gentlemen for a fantastic experience! Mark White Roswell,GA.

5

Thank you, Derek, for your 5-star review! We are always happy to help provide you with services that you know you can trust and look forward to seeing you again in the future!

- Honest-1 Auto Care Roswell
5

I went here to get a full auto inspection for my vehicle I had recently bought (I could have also had a pre-purchase inspection done). It took about 3 hours. The whole car was inspected and I was given a detailed report. The service was very professional and I felt comfortable and wasn't rushed. I would recommend this place. It was my fist time here.

5

Feeling frustrated with car repairs, I reached out to a friend, who recommended Honest-1 and specifically suggested asking for Conrad. From the initial phone call to driving away, Conrad and the team ensured a smooth, hassle-free experience. They documented every step with photos and provided suggestions without any pressure. I will definitely return and have already started recommending Honest-1 to my friends and family.

Andrew, thank you for taking the time to leave us a 5-star review on Google! We are delighted to hear that you had a positive experience with us and that Conrad and our team were able to provide you with a smooth and hassle-free experience. We look forward to having you back and appreciate you recommending us to your friends and family. Thank you for choosing Honest-1!

- Honest-1 Auto Care Roswell
5

I was greeted nicely when I entered for my appointment. They took my car and called me quickly with an update. I felt I was kept in the loop at all stages and enjoyed talking to the guys in the shop. Jordan was excellent. I have a follow up appointment but so far so good.

Thank you for taking the time to leave us a positive review, Andy! Our goal is to always provide top-notch service and keep our customers informed throughout the entire process. We look forward to seeing you at your follow-up appointment and providing you with the same level of excellent service. Thank you for choosing us for your auto care needs.

- Honest-1 Auto Care Roswell
5

I have seen Honest-1 show up on my RepairPal recommendations for years but never used them for my vehicles. That changed last week. The booking process worked flawlessly. Efficient drop off and shuttle (I never even sat down and was back to work quickly). The work needed was clear and thoroughly explained through text and follow up call. Chuck and Dennis were my advocates with my warranty company and spent more time than most auto care companies would. Professional and honest!

Thank you so much for your kind words and for choosing Honest-1 Auto Care for your vehicle's needs, Paul! We are happy to hear that our booking process was efficient and that our team was able to provide clear and thorough explanations of the work needed. Customer satisfaction is our top priority and we are grateful for the opportunity to assist you. Let us know if we can help in any way in the future!

- Honest-1 Auto Care Roswell
5

Great experience with Honest-1

5

Excellent service and attention to details

Thank you so much for your kind review, Bill! We are delighted to know that you had a great experience with us at Honest-1 Auto Care.

- Honest-1 Auto Care Roswell
Honest-1 Auto Care Roswell is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Roswell (770) 876-6956 if you have any issues in accessing any area of our website.