Roswell, GA Auto Repair

Honest-1 Auto Care
(770) 876-6956updated hours:
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
5

I had my rear brakes fixed here. Great experience. First we took a ride to determine the problem (i didn't know what was causing the loud scraping sound). Then they hoisted up the car and removed tires and wheels. Then I was brought out to the garage and shown the problem and given a comparison between my rotors and a new roter, they did the same for brake pads. They did the same with the brake pad. Heres what I liked. They kindly greeted me, explained what was wrong and what work needed to be done. They had a comfortable sitting area with free sodas, coffee, a desktop computer (for surfing), wi-fi and TV. They gave me a ride TO and FROM work, for free. They offered me a great price for my brake service with free roadside assistance for a week (free for 1 week after car repairs). I met a lady there who had been coming there for 13 years and refused to take her car else where, they treated her like family. The gentleman at the front desk (who gave me a ride) was very friendly, we actually bonded. They gave me a fair quote on the other repairs I needed, which they physically pointed out to me in the garage. They made repairs same-day as promised. They made me feel confident I was getting the right repairs done given that I was a bit low on funds (i needed both front and rear brake pads and rotors replaced but they told me my front rotors still had some miles on them but my rear rotors were so bad I was cause more costly damage to my car). They used quality parts for the repairs and the work the did was great!! Im definitely going back for the second round of repairs :)

5

All round great service, will be back soon!

5

Great service. I was a priority even when corporate was in the building!

5

This was my first visit. I found the folks at Honest-1 to be knowledgeable, friendly, and efficient. I will be back.

5

I was extremely impressed by the attention to detail and customer service by Honest 1. I came in for a full, 120K tune up and they ended up coming significantly under compared to other shops in Roswell. My Xterra also had a bad window, which I had been putting off fixing due to very high quotes. The guys went ahead and looked at the window for me, and then gave me a great quote for fixing it. The waiting room was extremely clean and I believe it had wireless internet as well.

5

The service was quick, but thorough, as always. The suggestion were to the point and very helpful, executed without pressure. Great customer service and great auto service! What else can you wish for from an auto care center? Good and caring people! Definitely recommend!

5

I was extremely impressed by the attention to detail and customer service by Honest 1. I came in for a full, 120K tune up and they ended up coming significantly under compared to other shops in Roswell. My Xterra also had a bad window, which I had been putting off fixing due to very high quotes. The guys went ahead and looked at the window for me, and then gave me a great quote for fixing it. The waiting room was extremely clean and I believe it had wireless internet as well.

5

I've been bringing both my cars to this location for a while now. I trust these guys. Unlike most car repair shops, I don't feel like I'm getting ripped off or taken advantage of. They are quick and in general just great people to work with. Personal thanks to Alan Kraus for all his help. I would recommend this location to anyone.

5

I have tried to use your shop before without an appt., and you were busy. I was lucky when I stopped by that you could squeeze me in, alignment done on time, quick and efficient. Thank you.

5

My engine light was on,in my truck and I had to get my truck inspected. Where do I go and how do I take care of this issue was my question. I had gone to Honest 1 on Alpharetta Hwy in Roswell Ga. to get my oil changed so I knew Allen in the service department there. I gave Allen a call and explained the situation to him. He asked me come by and he would look at it. I have to tell you I am a single female and I have apprehension going to auto repair shops. I know very little about how automobiles operate. I try to inform myself by going on line as to the issues I am having about my automobile before I seek help from a repair shop. When I went to Honest 1 in Roswell they took care of me right away. They checked the issue with my engine light and then referred me to get it inspected. They checked and found safety issues regarding my vehicle. I got a second opinion and they were absolutely right with their diagnosis. I have a new friend at Honest 1 and I believe and trust what they tell me. Allen , Jason and the entire crew are thoughtful and truly care about their clients. I would recommend Honest 1 Roswell to any one that is looking for an honest diagnosis of their vehicles. Thank you guys for helping me.

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