Roswell, GA Auto Repair

Honest-1 Auto Care
(770) 876-6956updated hours:
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
4

My new 2012 Honda Civic requires full synthetic-- they were fast with the oil change and since I spent over $25 they enrolled me automatically in a roadside service that will reimburse me up to $75 (for towing or locking my keys in the car!) Only reason why I didn't put 4 stars is because 1) visibility of the shop isn't great (despite the bright coloring and sign)-- I passed it a few times trying to locate it; and 2) Dennis told me that full synthetic is $7 per quart for them-- I know that they get a mechanic shop discount. Normally I wouldn't make it a huge deal but they are named "honest auto." Still awesome-- will be returning to them for all my maintenance while living in Roswell

Dara, Thanks for the overall positive feedback! Yes - I know that my visibility isn't great. That is a function of my lot being perpendicular to the road which limits the amount of signage I can have. It is also a function of my neighbors putting in big signs which block mine. This is an ongoing problem/discussion with the city of Roswell. Regarding the price on the oil change. When we do a full synthetic oil change, we use Pennzoil Platinum or Pennzoil Ultra Full Synthetic Oil. My cost on that oil is actually $6.29 per quart. I apologize if I was exagerating on my cost. In any case, our price of $49.95 for a full synthetic oil change - using an extremely high quality, name brand full synthetic oil - is probably one of the lowest prices in town. We could use a cheaper, lower quality oil but we don't. Thanks again for your positive feedback and we look forward to servicing your vehicle again in the future. Dennis

- Honest-1 Auto Care Roswell
5

It is not to frequent that auto repair shops will show you the parts that needed replacement; this was an immediate plus. While I was initially told that the repairs would take approximately 4 hours to complete, they were done in 3. However, you could tell that they did not rush the work. At no point did they attempt to tell me that I needed trivial repairs, they did only what I told them I needed. My car feels like it is new again (something to be said for a 10 year old car).

5

I was relieved that you were able to fix my car quickly and I was very happy to find that you continue to treat customers in a friendly and professional manner. I do not hesitate to recommend you to friends.

5

They manage all four of our cars from a Land Rover to a VW Jetta. They are honest, dependable and have always done a great job. We wouldn't trade anywhere else.

5

I am very happy with the service except that I was told verbally that my break pads and rotors were fine. I got an email the other day saying that my break pads were bad and needed to be replaced - can someone call me to clarify that?

5

professional ,honest and definitely a five star rating.

5

I will continue to use Honest-1 and refer you to everyone I talk to about car issues.

5

Superb service, great value, will be back!!!

5

Awesome work, friendly, thorough, patient, and did not take advantage of me because I am a woman. Ladies, I highly recommend these guys. They are trustworthy.

5

I would definately come to you again with any car problems. I would also recommend you to my friends. I felt you were very honest in what the problem was with my car and very friendly. That counts a lot!

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