I had a great experience with Honest 1. This was my first time to this shop, but everything was so clear and there were no extra or unexpected fees that were brought up. Jordan helped me the whole day, I brought my car I recently purchased, and he did a report of the condition of my car. I also reported a rattling noise which the team here spent hours trying to identify but had no luck. The amount of checks they went through was greatly appreciated and they did not charge anything extra for looking for it for so long. They also have a detailed report with pictures that actually shows you the work you need and why this is important, rather than a sketchy process of just telling you things you need. THIS is the type of stuff that shows they value the customer. I have never had great experiences with auto repair shops so finding Honest 1 was a great relief and I will continue to come back.