Roswell, GA Auto Repair

Honest-1 Auto Care
(770) 876-6956updated hours:
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
5

Working with Conrad and Honest-1 Auto Care was the best car repair experience I have ever known. Thank you.

We are happy to hear that we could provide you with a positive experience, Clarke! Thank you for taking the time to leave the review and hope to see you again!

- Honest-1 Auto Care Roswell
5

Honest good work as the name says and really cared about my issue… reasonable prices!

Whivel, thank you for your kind words and great rating! We are always happy to help with any of your automotive needs, and we look forward to having you back in the future!

- Honest-1 Auto Care Roswell
5

Thank you for the five-star rating! We appreciate you stopping by our shop and look forward to assisting with any future automotive needs you may have.

- Honest-1 Auto Care Roswell
1

BUYER BE AWARE! OUT OF TOWN CLIENT! TRYED MANY TIMES TO GET A RESPONSE! Hi, Dennis My name is Kimberley Whitacre I came to your shop about my car running bad your tech told me the results of my car was my compression and I needed a new engine. My mechanic (Tony Meehan) here in Florida emailed you to proof a video he had fixed my car in 9 mins also missing a fuse that would result in bad compression results NO RESPONSE from you. When Conrad was the person Tony Meehan talked to and told him to send the proof of the car running, NOW you want more proof of compression testing to get my money back from you $165 dollars. Here's another video of Tony doing the compression test today 7/22/2022 now on top of that I paid Tony Meehan $181 dollars. Just to proof to you and your tech that my car is working just fine! I would like the reimbursement for your tech doing compression test the $165 dollars.The charge for Tony Meehan compression test $181 dollars. The charge for my car being towed $400 also the car rental $287 dollars. I have burdened all these expenses due to poor testing and trusting a company who's name says HONEST. That's what I had faith in and if it's 1 thing in life you sir Dennis have not shown me. If you have any HONESTY IN YOU, YOU will make this right and reimburses me for having to go through this along side my kids having to go through this as well.

K W, we understand your frustrations and we hear you. We appreciate the time and effort you took to provide proof from your other technician, we have reimbursed you $1,033 for your inconvenience with us. We hope that you see we care and we always have the best intentions for our customers.

- Honest-1 Auto Care Roswell
5

Always great service. Very professional and accommodating. Won’t take our cars anywhere else.

5

Quality. Courteous. Knowledgeable. Prompt. Fair pricing. THE best! So pleased I found Honest Auto.

5

Very nice very accommodating prices are about average willing to work with me on veterans discount which is very much appreciated and very understanding and very honest thus the name

Your kind words are appreciated, Stanton, and thank you for sharing your experiences with us. We're happy to hear that our technicians could address your vehicle's most important needs and have you safely back on the roads. It is important to us that we always deliver an informative, pain-free automotive service and we are proud to have provided. See you again, soon!- Fred H., Owner

- Honest-1 Auto Care Roswell
5

These guys are great always a good experience. Always make things right if there ever is any issues too.

We appreciate your kind words, William, and thank you for trusting in our team of technicians. We promise to always stand behind our service and do our best to keep you driving safely. We look forward to helping you out again!

- Honest-1 Auto Care Roswell
5

Customer service is beyond compare! Conrad, Chuck, and Jordan were friendly, knowledgeable, professional, and extremely informative about the service my car needed. The pricing is competitive and reasonable but the service that goes with it makes this auto care shop a phenomenal experience.

Hey Amanda! Thank you so much for the 5-Star rating and for sharing your positive experiences with us. We're glad that we were able to help you and your vehicle get back on the road, safely and quickly. We stand behind our work and make sure that our guests have peace of mind, so we are of course thankful to correct any issues you may encounter with our work, even if it is a simple fix. We thank you for your business and hope to see you again for your future automotive services!

- Honest-1 Auto Care Roswell
1

EVERYONE BEWARE OF THIS SHOP. I was out of town travelling when my car engine began acting funny. I took it to Honest-1 who immediately stated I needed a new engine totaling $8,000 in parts alone. I decided I would have the car towed back to my home mechanic, it cost me $400 to have the car transported, and another $250 to rent a car to return home to Florida. My local mechanic repaired the car completely in 9 minutes, a fuse had "somehow" been removed. Upon confrontation, Honest-1 stated they would call us back, and never did. They now wont answer the phone. My home mechanic says theres no way fuses just "dissapear". This shop is very dishonest and took advantage of a single mother with 3 children, costing over $650 just to get the car home.

gordy, we are sorry that you are not satisfied with the diagnostic results for your 2015 Hyundai Sonata. When the vehicle was brought into our shop, it was running very rough and the check engine light was on. After extensive diagnostic testing, including pulling four error codes from the car's computer and performing a compression test on all four cylinders, it was determined that the engine needed to be replaced due to internal engine damage causing cylinder misfires. This recommendation was based on the diagnostic test results, the vehicle's longevity, and safety. Honest-1 Auto Care of Roswell has gained a positive reputation over the past 11 years and would never intentionally damage a customer's vehicle. Our service advisor spoke with Kim and a man requesting that detailed documentation be provided to us about how the other shop 'fixed' the car. If gordy/Kim can provide documentation from a certified auto repair shop or dealership that there is no compression problem – then we would be happy to refund our diagnostic charge.

- Honest-1 Auto Care Roswell
Honest-1 Auto Care Roswell is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Roswell (770) 876-6956 if you have any issues in accessing any area of our website.