This is the second time I've dealt with Honest-1 in Roswell, and the second time they've amazed me on their quality of work and customer service. I brought my car in for a transmission fluid replacement and coolant leak investigation. Not only did they do a complimentary inspection of my entire vehicle, letting me know what was OK and what needed attention (and at what intervals said items needed to be addressed), but they called me at every step of the process to let me know what they were doing, what the cost would be, and how much longer it would take. The inspection report was beautifully written up in HTML form so I could view it on my phone or computer, with pictures of my own vehicle for proof/reference of each inspected portion of my car. All "needs work" items were written up in a quote that was emailed to me for my review, and they didn't try and weasel me into anything when I said excluded those items from my list of items for them to do. They were very reasonable with their prices and how they billed me, so my total bill came out to around the price I was expecting it to be beforehand. With the quote they gave me, I already know how much I will be spending when I bring it back for a tune-up and routine fluid changes. Highly recommend Honest-1 in Roswell!
Jonathan, thank you for your review! We are proud to offer kind and thorough auto repair service for all of our customers. We are always happy to provide digital inspections for our customers and we will continue to be here to offer reasonable prices and services for your future visits!
- Honest-1 Auto Care Roswell