Our experience is a lesson in doing the right thing for your customer. We had an issue with an 2011 Lexus 350 passenger side power and memory mirror. It needed to be repaired. An authorized dealer wanted around $2000 to fix it.
We went to Honest 1 and they looked up the part and suggested we buy the part ourselves. We then took the mirror to Honest 1 to install along with our 75,000 mile regular maintenance. Our purchase of the part and the work done by Honest-1 was less than half of just getting the mirror fixed at the Lexus dealership.